Warranty
Limited One-Year Warranty
Congratulations on your purchase of the XNONA Device! We stand behind the quality and performance of our product, and because we are so confident in our products and their quality, we give you a One-Year Warranty on all products.
Warranty Coverage:
- Duration: This warranty covers the Xnona Device for a period of one (1) year from the date of purchase.
- Coverage: The warranty encompasses defects in materials and workmanship under normal use. It applies solely to the original purchaser and is non-transferable.
What is Covered:
- Product Defects: Any defects in materials or workmanship that arise during the normal use of the Xnona Device.
- Functional Issues: Malfunctions that affect the normal functionality of the charging station.
What is Not Covered:
- Accidental Damage: Damage caused by accident, misuse, or abuse is not covered under this warranty.
- Unauthorized Modifications: Any alterations or modifications not authorized by our company.
How to Claim Warranty:
- Contact Us: In the event of a covered issue, please contact our customer support team at info@xnona.com within the warranty period.
- Provide Proof of Purchase: Ensure you have a copy of your original purchase receipt or order number for verification.
- Return Process: If the issue falls within the warranty coverage, we will guide you through the return process, and a replacement or repair will be arranged.
Exclusions:
- This warranty is valid only for purchases made directly from our official website or authorized retailers.
- The warranty is void if the product is purchased from an unauthorized seller.
Thank you for choosing XNONA! We are committed to providing you with a premium charging experience. ♡