Frequently Asked Questions
Find quick answers to common questions. Can't find what you're looking for? Contact us or use the live chat button in the bottom right.
Do you offer free shipping?
Yes, we offer free shipping on all orders within the United States. No minimum purchase required.
Is there sales tax on my order?
No, we do not charge sales tax on orders. The price you see at checkout is the final price you pay.
What is your return policy?
We accept returns within 30 days of delivery for unused items in their original packaging. See our Return & Refund Policy page for full details.
Do you ship internationally?
Currently, we only ship within the United States.
How do I know which size to order?
Each product page includes size information in the variant selector. If you need help, contact us at info@xnona.com.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and other payment methods available through our secure checkout.
How do I contact customer support?
You can reach us by email at info@xnona.com or by phone at +1 (703) 525-3206, Monday through Friday 9 AM - 6 PM EST. You can also use the live chat button in the bottom right corner.
How do I track my order?
Once your order ships, you will receive an email with a tracking number. Please allow 24-48 hours for tracking information to become active.