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Return & Refund Policy

Last updated: August 2026

Return Window

We accept returns within 30 days of the delivery date. Items must be unused, unworn, and in their original packaging with all tags attached.

Non-Returnable Items

  • Bodysuits and intimate apparel
  • Items marked as "final sale" or "clearance"

How to Initiate a Return

  1. Email info@xnona.com with your order number
  2. We will respond with return instructions
  3. Pack the items securely in their original packaging
  4. Ship using a trackable method

Refund Processing

  • Refunds are processed within 5-7 business days
  • Refunds are issued to the original payment method

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